Jellycat Reviews

Excellent customer service from Amy at Jellycat. The item I ordered for international delivery was not delivered by DHL . She did her best to track down my order and ensure that it did reach it’s destination .

Usually I buy jelly cat products in my local stores but ordered online due to shops being closed. Easy to navigate website, good range and products, fast delivery and the items arrived in the these lovely tote bags! I love all the jelly car products I have, the quality is 10/10.

All the teddy bears I own are from Jelly Cat and they are beautiful quality. I am unable to comment on delivery since I have always purchased my’n in store. I own about twenty Jelly Cats and they are all lovely. Highly recommend!

I did not want to have to write a review, but unfortunately this matter is being ignored and not being resolved.
I have reached out to customer service multiple times to ask for my money to be refunded, but have still not been refunded.
Customer service sounds lovely on the phone, but i keep being fed false promises of the refund. Where is my money????

Nice quality soft toys. The order went quite well. I'm happy.

Absolutely superb customer service, and beautiful cuddly toys, if a little pricy.